Continues improvement is the frame where competitive advantage is built. In fact, a sustainable competitive advantage means improving continuously, your product or service, basing your decisions on customers’ feedbacks.
One of the crucial skills of the 21 century is an ability to manage yourself. By managing yourself I mean being responsible for your actions. Knowing exactly what your goals are, what you need to do in order to achieve them, how to do this and what are the deadlines. However, knowing this is just a part of success, doing this is what also matters.